Customer service


Our mission is to lead everyone in the footsteps of Rooster & Wolf. That means: enjoy all facets of life with a Fine Brandy in your hand.


We do everything we can to deliver our Fine Brandy in top condition at your place. However, it can happen that an order got damaged during transport and beside that, brandy remains a product of nature. Of course we regret if something went wrong, but we are here to solve the problem. Send an email to and we will find a solution.


Legally, you are obliged to report a defect to us within two months of the discovery of the defect. However, we request that you contact us at all times if something is not right.


We are continually working on improving our website and services. If you have any suggestions for us, please share these with us. There is always room for improvement.